Landlord Repair Coordination
Tenant Repair Request Service for Landlords
PropFixly handles repair intake, troubleshooting, vendor coordination, owner approvals, and repair records from tenant or staff report to completion.
Get Free Overpay CheckThe problem: repairs create a messy middle
A tenant repair request can turn into scattered texts, missing photos, unclear urgency, vendor scheduling, quote approvals, and invoice questions. The owner ends up coordinating instead of deciding.
What owners usually miss
Owners usually see the tenant message first and the invoice last. The messy part is everything between: diagnosis, access, quote judgment, vendor follow up, approval, completion, and repair history.
A practical example
A tenant message that says the sink is leaking is not enough to dispatch blindly. Photos, shutoff status, fixture details, tenant availability, and urgency can change the repair path.
Tenant or staff report to completion
PropFixly collects the request, asks diagnostic questions, gathers photos or videos, confirms access, coordinates the vendor, and keeps the owner involved for approval decisions.
Troubleshooting before dispatch
- Clarify the issue before a trip charge
- Collect photos, videos, and model numbers
- Check whether a simple reset or setting issue applies
- Review warranty and prior repair context
- Route urgent items faster when needed
Quote, vendor, approval, and records
PropFixly compares quote detail, checks vendor fit, asks for owner approval before key costs, coordinates completion, and saves the repair record.
How PropFixly helps
For tenant repair requests, PropFixly turns scattered tenant messages, vendor calls, approvals, and repair records into a clear repair process.
PropFixly collects the request, asks diagnostic questions, gathers photos or videos, confirms access, coordinates the vendor, compares quote detail, and keeps the owner involved for approval decisions.
Before money leaves your pocket, let PropFixly check the quote.
Upload your quote or invoice, add your urgency, and we'll text you whether it looks high, fair, or incomplete.
Quick questions owners ask
Can tenants message PropFixly directly?
Yes. Tenants can report repair issues to PropFixly so the owner is not managing scattered repair messages.
Does PropFixly approve repairs without me?
Owners stay in control of key approvals unless a different rule is agreed.
What if the tenant already has a vendor quote?
Upload the quote for a Free Overpay Check before approving.